I have been accused (by contacting me at my other site, despite asking not to do so) that I discriminate users in the WordPress Forum. They were referring to the fact that I refuse to help others than end users, i.e. when a self-proclaimed web designer, web developer is asking for free help in the forum for a site/blog they are doing for a client who is paying… YES, I do refuse to help.
It is very simple: if you are paid to do a job, do your homework, read the documentation, experiment. If you don’t have the time – hire a pro. I do quite a lot of custom WP themes for clients. Many times I got stuck, especially with PHP code, since I suck at it. Then I contact in private one or two knowledgeable coders and ask for help. And I pay them. Let’s put in this way – it is my “expense” for completing the job. (Other times I just push my son to do it for me for free but that’s a family matter…)
I still believe the Forums were set up for the average Joe end-user to get free help with their WP installation. In that regard, I guess I do my best. According to the “shrink in the house” (aka my wife) I am addicted to that ‘forum thing’ and I spend way much more time helping people than I should. In lucid moments I agree. However, besides helping novice users I also learned a lot from the replies of very knowledgeable helpers like… – OK, I’ll not list anybody here because, obviously, I would forget quite a few and I don’t want to offend anybody. The thing is that for the knowledge I accumulated in WP matters I paid hard with my time. And while I happily share it with end-users I am and will always be reluctant to offer free help for lazy designers that get paid for a job. If you don’t know WP – don’t take the job. Outsource it. Do whatever you want. Just don’t count on my free help!
If you think otherwise, try to convince me.